Delivery Information

Shipping Cost

The shipping cost will be calculated at check-out.

The cost varies depending on the country / continent of destination, the weight and / or quantity of the goods ordered.

 

Shipping Times

Shipments are entrusted to BRT or TNT Express couriers.

As soon the package is collected, a tracking code will be sent to you to follow the order status.

On average delivery times vary from 2-5 working days for Italy and from 7-15 for other EU countries. Delivery times may, however, depend on the courier to whom the package is entrusted.

Professional Mario assumes no responsibility for any delivery delays.

Delivery will be made at the address indicated on the order/payment form and does not include the removal to the correct floor.

 

National Shipments

For orders relating to products available in the warehouse, received by 4.00 pm, the shipment takes place within the next 72 hours. These times are considered for regular shipments.

If the product is not in stock, shipping times may vary and will depend on restocking times not regulated by Professional Mario.

Professional Mario assumes no responsibility for any delivery delays.

 

International Shipments

We try to offer the best and fastest shipping service.

The shipping cost to the selected EU country will be automatically calculated by the system upon check-out. For orders relating to products available in the warehouse, received before 16:00, the shipment takes place within the next 72 hours.

If the product is not in stock, shipping times may vary and will depend on restocking times not regulated by Professional Mario.

Professional Mario assumes no responsibility for any delivery delays.

In case of an international non-EU order, we suggest you contact us to obtain the details of the shipping costs that vary according to the destination country. For any doubt or query, do not hesitate to contact us.

Our shipping options do not include all countries. If the system does not allow you to complete the order, do not hesitate to contact us to request shipping in your country, if possible we will be happy to accomodate you.

Taxes and Other Applicable Taxes
 

European Union and Member States of the European Union

The orders made in Europe are subject to Italian VAT (22%), which is included in the final price calculated at check-out. This will be the final price to be paid.

 

International Orders/Extra UE

All the international orders (non-EU) are not subject to Italian VAT, but may be subject to taxes, local taxes, customs fees, applicable from the country of destination of the goods. These possible additional costs are considered the customer's burden.

The goods are therefore FREE CARRIER (FCA)

We are not subject, nor do we calculate this type of tax, therefore we suggest that you take these additional costs into consideration when ordering.

 

NOTICE 

The ordered goods are placed in spacious packages and the products are carefully positioned, but Professional Mario does not assume responsibility in case of delivery of damaged or altered goods.

For more information see paragraph 6 "Payment and Delivery" of "Terms and Conditions".

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